Privacy Policy
77slot Platform — Malaysia

This Privacy Policy (the "Policy") is issued by 77slot (hereinafter referred to as "77slot", "we", "us", or "our"), the operator of the online gaming platform accessible at https://77slot.click (the "Platform"). This Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

We are committed to protecting and respecting your privacy. We process personal data in accordance with applicable data protection and privacy legislation. By registering an account on the Platform, using our services, or otherwise submitting personal data to us, you acknowledge that you have read this Policy and that you consent to the data practices described herein.

This Policy applies to all personal data collected through the 77slot Platform, including data provided during registration, identity verification (KYC), payment processing, customer support interactions, and your general use of the website. It applies to all members across Malaysia, including players in Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam, and other locations.

For the purposes of applicable data protection legislation, 77slot acts as the data controller in respect of the personal data of its registered members and website visitors. As data controller, 77slot determines the purposes for which, and the means by which, personal data is processed.

All data-related enquiries, requests, and complaints may be directed to our dedicated data protection point of contact at the address set out in Section 17 of this Policy. We aim to acknowledge all formal data-related correspondence within 5 business days.

For the purposes of this Policy, the following terms carry the meanings set out below:

77slot collects and processes the following categories of personal data in connection with the operation of the Platform:

A. Registration & Account Data

• Full legal name
• Date of birth
• Email address
• Mobile telephone number
• Residential address (including city and postcode)
• Username and encrypted password
• Preferred language and currency settings

B. Identity Verification (KYC) Data

• Government-issued photo identification (e.g., MyKad / Malaysian National Identity Card, passport)
• Proof of residential address documentation
• Proof of ownership of payment methods (e.g., screenshot of e-wallet account)
• Selfie or liveness verification image (where requested)

C. Financial & Transaction Data

• Deposit and withdrawal transaction records (amounts, timestamps, methods)
• Payment method details (e-wallet identifiers, bank account last-four digits) — full payment credentials are processed by our licensed payment partners and are not stored on 77slot's servers
• Bonus credit activity and wagering history
• Account balance snapshots

D. Technical & Usage Data

• IP address and approximate geolocation
• Device type, operating system, and browser information
• Session timestamps and duration
• Pages visited and features used within the Platform
• Game play logs, wager records, and outcome history
• Cookie identifiers and session tokens

E. Communications Data

• Records of live chat transcripts, WhatsApp support interactions, and email correspondence with our support team
• Feedback, complaints, and dispute submissions
• Marketing communication preferences

77slot collects personal data through the following means:

• Direct submission: Data you actively provide during account registration, KYC verification, payment processing, or when contacting our support team via live chat, WhatsApp, or email.
• Automated collection: Technical data collected automatically when you access the Platform, including IP addresses, device identifiers, and browsing behaviour, primarily through cookies and server logs.
• Third-party sources: Identity verification data may be cross-referenced with third-party identity verification services or financial fraud databases for compliance purposes. Payment processors may provide transaction confirmation data.
• Inferred data: Certain behavioural and preference data may be inferred from your usage patterns on the Platform, including preferred game categories and typical betting volumes.

77slot processes personal data on one or more of the following lawful bases, depending on the specific category of data and the purpose for which it is processed:

77slot uses the personal data we collect for the following specific purposes:

• Account operation: Creating and managing your 77slot account, authenticating your identity at login, and maintaining account records.
• KYC compliance: Verifying your identity and age in fulfilment of our regulatory obligations, and conducting ongoing due diligence as required.
• Payment processing: Facilitating deposits via DuitNow, Touch 'n Go eWallet, Boost, GrabPay, FPX, Maybank2u, CIMB Clicks, Public Bank, Hong Leong Connect, and USDT TRC20, and processing withdrawal requests to verified recipients.
• Customer support: Responding to your enquiries, complaints, and support requests via live chat, WhatsApp, and email, and maintaining records of such interactions for quality assurance.
• Fraud prevention & security: Identifying and preventing fraudulent activity, unauthorised access, money laundering, and other prohibited conduct on the Platform.
• Responsible gambling: Monitoring betting patterns to identify potential indicators of problem gambling, and facilitating access to deposit limit and self-exclusion tools where requested.
• Platform improvement: Analysing usage data to understand how members interact with our platform, identify technical issues, and inform product development decisions.
• Marketing communications: Sending you promotional offers, bonus notifications, and platform updates — subject to your communication preferences and applicable opt-out rights.
• Legal and regulatory compliance: Meeting our obligations under applicable anti-money laundering (AML) legislation, responding to lawful requests from regulatory authorities, and maintaining records as required by law.

77slot does not sell, rent, or otherwise commercially disclose your personal data to third parties for their independent use. We may, however, share your personal data with the following categories of third parties strictly for the purposes described in this Policy:

• Payment service providers: Licensed payment processors facilitating transactions on the Platform, including operators of DuitNow, Touch 'n Go eWallet, Boost, GrabPay, FPX, and cryptocurrency networks. These parties process only the minimum data required to complete your payment transaction.
• Identity verification services: Third-party KYC and identity verification platforms that cross-reference submitted identity documents against fraud and sanctions databases.
• Cloud infrastructure and hosting providers: Trusted service providers who provide the technical infrastructure on which the Platform operates, under data processing agreements that restrict their use of your data to providing the contracted service.
• Analytics and performance monitoring services: Platform performance and user experience analytics providers, operating under strict data minimisation and purpose-limitation obligations.
• Regulatory authorities and law enforcement: Where we are legally required or compelled to do so by applicable law, a court order, or a valid request from a regulatory or law enforcement body — including anti-money laundering reporting obligations.
• Professional advisers: Lawyers, auditors, and compliance consultants who require access to certain data for the provision of professional services to 77slot, under strict confidentiality obligations.

All third parties with whom we share personal data are contractually bound to process that data only in accordance with our instructions and applicable data protection law, and to maintain appropriate technical and organisational security measures.

The 77slot Platform uses cookies and similar tracking technologies to enable core platform functionality, improve user experience, and gather aggregated usage analytics. A cookie is a small text file stored on your device by your web browser when you visit a website.

The following categories of cookies are used on the Platform:

We do not use advertising or third-party tracking cookies to deliver targeted advertisements or build behavioural profiles for external marketing networks. You may manage your cookie preferences via the cookie settings panel on the Platform. Please note that disabling essential cookies may affect the functionality of certain Platform features.

77slot retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention principles apply:

• Active account data: Retained for the duration of your membership and for a minimum of five (5) years following account closure, in compliance with anti-money laundering and financial record-keeping requirements.
• KYC and identity verification data: Retained for a minimum of five (5) years from the date of the last transaction or account closure, as required by applicable AML legislation.
• Transaction records: Retained for a minimum of five (5) years from the date of each transaction for financial audit and regulatory compliance purposes.
• Customer support records: Live chat transcripts, email correspondence, and complaint records are retained for three (3) years following resolution of the relevant interaction.
• Technical and usage logs: Server logs and session data are retained for a maximum of thirteen (13) months for security, fraud prevention, and analytical purposes.
• Marketing preferences: Retained until you withdraw your consent or opt out of marketing communications, at which point marketing-related data is suppressed within 10 business days.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with our internal data lifecycle management procedures.

77slot implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and our servers
• Encryption of sensitive data fields at rest, including identity document data and financial records
• Role-based access controls ensuring that only authorised personnel can access personal data on a need-to-know basis
• Two-factor authentication (2FA) available to all members and required for all internal administrative access
• Regular third-party security penetration testing and vulnerability assessments
• Continuous monitoring of Platform infrastructure for anomalous access patterns or potential security incidents
• Formal incident response procedures providing for prompt notification of data subjects and relevant authorities in the event of a data breach meeting applicable reporting thresholds

Subject to applicable data protection legislation and any overriding legal obligations on our part, you have the following rights in respect of your personal data held by 77slot:

In the course of providing our services, your personal data may be transferred to, and processed by, service providers located in jurisdictions outside of Malaysia. Such transfers may be necessary, for example, to provide cloud infrastructure, payment processing, or identity verification services.

Where personal data is transferred internationally, 77slot ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under applicable Malaysian data protection principles. Safeguards may include standard contractual clauses incorporated into data processing agreements with the relevant service providers, or reliance on an adequacy finding applicable to the destination jurisdiction.

If you require further information about the specific safeguards applied to any particular international data transfer, please contact us using the details in Section 17.

The 77slot Platform may contain integrations with or references to third-party payment services and other external services. This Policy applies solely to personal data processed by 77slot in connection with the Platform. It does not govern the privacy practices of any third-party service providers.

When you interact with a third-party payment processor — such as the Touch 'n Go eWallet app, Boost, GrabPay, DuitNow, or your bank's FPX interface — that interaction is governed by the relevant third party's own privacy policy and terms of service. We encourage you to review those policies independently.

The 77slot Platform is strictly intended for use by adults aged 21 years and above. We do not knowingly collect or process personal data from any individual under the age of 21. The age of majority for gambling and casino-related activities is 21+ in the context of this Platform.

If we become aware that personal data has been collected from an individual under the age of 21 — whether through misrepresentation at registration or otherwise — we will take immediate steps to close the relevant account, delete the associated personal data, and refund any deposits made, in accordance with our legal obligations.

If you believe that a minor has accessed the Platform or submitted personal data to us, please contact us immediately using the details in Section 17.

77slot reserves the right to update or revise this Privacy Policy at any time. Material changes to this Policy — including changes to the categories of data we collect, how we use data, or the rights available to you — will be notified to registered members via email or through a prominent notice on the Platform. The "Last Reviewed" date at the top of this Policy will be updated accordingly.

Your continued use of the Platform following the publication of any amended Policy constitutes your acceptance of the revised terms. If you do not agree with any amendment, you should cease using the Platform and contact our support team to close your account.

For material changes, we will endeavour to provide a minimum of 14 days' advance notice before the changes take effect, except where immediate updates are required by applicable law, regulatory direction, or security considerations.

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or wish to raise a privacy-related complaint, please contact the 77slot data protection team through any of the following channels:

If you are not satisfied with our response to your privacy complaint, you may have the right to escalate your concern to the relevant data protection supervisory authority in your jurisdiction.